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Rules for submitting bug reports

Discussion in 'Bug Reports' started by Benji, Apr 6, 2016.

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  1. Benji

    Benji Director Staff Artist Writer

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    Hi folks,

    Here's a short list of rules for submitting bug reports. These allow us to keep threads here clear and to-the-point so we can navigate them easily and get the information we need to fix them.

    1. Use the preset prefixes in the thread title, you can find them in the dropdown menu there. If none of them describe your problem, use [OTHER].

    2. Give us as much detail about the problem as you can, such as error messages/codes or describing what was happening in the game at the time of the problem.

    3. Provide information about your system. The more information you give us the better we can work on it. This includes browser brand, browser version, and computer specs.

    4. Don't reply to these threads unless you have the same problem. If you do, follow the same rules above. This lets us see which are causing the most players trouble.

    We may update these, so please check back before submitting your report.

    Thanks kindly!
     
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